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DUTCH SPEAKING CUSTOMER SERVICE CONSULTANT

Talent Sure Recruitment Limited
Posted 18 hours ago, valid for a month
Location

London, Greater London E14 3JP, England

Salary

£11.8 per hour

Contract type

Part Time

Retirement Plan
Employee Discounts

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Sonic Summary

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  • The position is for a Customer Service Consultant (Dutch Speaking) based in Canary Wharf, London, offering a salary of £11.80 per hour plus uncapped commission.
  • Candidates must be fluent in both Danish and English and have a passion for delivering exceptional customer service.
  • The role involves handling inbound calls, processing bookings, and upselling additional products to enhance customer experiences.
  • Weekend availability is required, and the position is a temp-to-perm contract with 37 hours of work per week.
  • The ideal candidate should have a proactive approach to problem-solving and previous experience in a customer service or sales role.

Customer Service Consultant (Dutch Speaking)

Salary: 11.80 per hour + Uncapped Commission

Location: Canary Wharf, London (Hybrid working options after competent)

Hours: 37 hours per week (Weekend availability required)

Contract: Temp to Perm

Our client is seeking a talented and enthusiastic Danish-speaking Travel Agent to join their team in Canary wharf. You'll be providing exceptional customer service and driving sales for our clients European clientele.

Main Responsibilities:

  • Handle inbound calls from customers, addressing enquiries and booking holidays.
  • Upsell additional products and services to enhance customer experiences.
  • Process bookings, cancellations, and modifications efficiently.
  • Maintain a high level of customer satisfaction through personalised service.
  • Stay up-to-date on products, destinations, and promotions.
  • Contribute to a positive and collaborative team environment.

Skills/Experience Required:

  • Fluent in Danish and English (written and spoken).
  • A passion for delivering exceptional customer service.
  • Proven ability to influence and close sales.
  • Excellent verbal and written communication skills.
  • Proficient in using computer systems and CRM software.
  • A proactive approach to problem-solving and finding solutions.

In return for your hard work and commitment, our client offers fantastic benefits, including:

  • Competitive Salary and Bonus Potential
  • Comprehensive Training and Development Opportunities
  • Private healthcare
  • Pension scheme
  • Employee discounts
  • Flexible working hours
  • Career progression opportunities

If you're a motivated individual with a genuine love for travel and a commitment to delivering outstanding customer service, apply today.

Apply now in a few quick clicks

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