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FRENCH AND SPANISH SPEAKING CUSTOMER SERVICE ADVISOR

Talent Sure Recruitment Limited
Posted 2 days ago, valid for 16 days
Location

London, Greater London E14 3JP, England

Salary

£13.25 per hour

Contract type

Part Time

Retirement Plan
Employee Discounts

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Sonic Summary

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  • The position of Customer Service Consultant requires fluency in French and Spanish, along with English, to provide exceptional service to European clients.
  • The role offers a salary of £13.25 per hour plus uncapped commission, with a commitment of 37.5 hours per week, including weekend availability.
  • Candidates should have a passion for customer service and a proven ability to influence and close sales, ideally with some experience in a similar role.
  • The job is based in Canary Wharf, London, with hybrid and remote working options available after a competency period.
  • In addition to a competitive salary, the company provides comprehensive training, private healthcare, and opportunities for career progression.

Customer Service Consultant (French & Spanish Speaking Essential)

Salary: £13.25 per hour + Uncapped Commission

Location: Canary Wharf, London (Hybrid and Remote working options after competent)

Hours:   37 ½ hours per week (Weekend availability required)

Contract: Temp to Perm

Our client is seeking talented and enthusiastic French & Spanish speaking Travel Agents to join their team in Canary Wharf. You'll be providing exceptional customer service and driving sales for our client’s European clientele.

Main Responsibilities:

  • Handle inbound calls from customers, addressing enquiries and booking holidays.
  • Upsell additional products and services to enhance customer experiences.
  • Process bookings, cancellations, and modifications efficiently.
  • Maintain a high level of customer satisfaction through personalised service.
  • Stay up-to-date on products, destinations, and promotions.
  • Contribute to a positive and collaborative team environment.

Skills/Experience Required:

  • Fluent in French, Spanish and English (written and spoken).
  • A passion for delivering exceptional customer service.
  • Proven ability to influence and close sales.
  • Excellent verbal and written communication skills.
  • Proficient in using computer systems and CRM software.
  • A proactive approach to problem-solving and finding solutions.

In return for your hard work and commitment, our client offers fantastic benefits, including:

  • Competitive Salary and Bonus Potential
  • Comprehensive Training and Development Opportunities
  • Private healthcare
  • Pension scheme
  • Employee discounts
  • Flexible working hours
  • Career progression opportunities

If you're a motivated individual with a genuine love for travel and a commitment to delivering outstanding customer service, apply today.

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