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As the German Speaking Customer Service Agent in London, you will respond to customers in German around their bespoke orders. You will provide first class customer service to the German market and work within a fun, supportive office environment. It's an immediate start opportunity on a rolling temp basis.
Client Details
This high end furniture company is one of the largest from Scandinavia, they're made to order and work with top retail stores across Europe. They're moving some of their European functions over to the UK, this growth and some influx of orders has bought about this role.
Description
As the German Speaking Customer Service Agent in London, you will be:
- Answering calls and emails in German
- Updating Customer details on the CRM
- Problem solve to effectively handle customer issues
- Gain good product knowledge to help advise customers and upsell effectively
- Support your team members with ad hoc work
- Escalate some issues to your manager when appropriate
Profile
To be successful in applying to this high end retail company, you should have:
- Fluent German
- Excellent communication skills
- Good written communication
- Ability to start immediately in London
Job Offer
As the German Speaking Customer Service Agent, you will be paid an excellent hourly rate of 18p/h-21p/h on a rolling temp basis and could be made permanent
