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German Speaking Logistics Customer Care Associate

Divalentinecalver Recruitment Ltd
Posted 3 months ago, valid for 6 days
Location

London, Greater London EC4N 8AR, England

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • Position: German Speaking Logistics Associate
  • Location: London
  • Salary: Not specified
  • Experience Required: Logistics background, preferably within the FMCG industry
  • Language Skills: Fluent in German and English
A German Speaking Logistics Associate is required for our client an international FMCG company based in London. This is a hybrid role with excellent benefits. The German Speaking Logistics Associate will join a dynamic team and be responsible for managing the daily business operations including warehouses, deliveries to customers, exports outside Europe and demand planning. The Key Responsibilities will include:
  • Arranging deliveries to customers from warehouses in UK and EU by road, ferry and courier
  • Liaison with customers, warehouses and carriers
  • Input of correct information onto internal system, to create forward allocations and warehouse instructions
  • Invoicing customers promptly, with correct VAT calculated
  • Preparing shipping documents (warehouse instructions, packing lists, commercial invoices, dangerous goods notes, packaging labels etc.)
  • Handling enquiries, complaints and other aspects of customer service as required
  • Monthly stock reconciliations, and handling follow-on enquiries from the finance department
  • Handling non-conformances
  • Handling Block Inventory
  • Occasional on-site inspection of warehouses
  • Processing charges invoices from warehouses, forwarders and other suppliers
  • Project work
  • When necessary, due to holiday, medical leave etc., covering for fellow team members absences
  • Any other duties at managers discretion

It is essential the successful candidate is fluent in German and English and has a Logistics background, preferably within the FMCG industry. You will be pro-active, organised, and hands-on and have excellent business communication skills. Must also have enthusiasm for a fast paced, dynamic environment where products and programs are evolving as the business grows. Excellent opportunity to work for a very sought after company.

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In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.