Inbound Customer Service Advisor

Randstad Delivery (GBS)

Posted 10 hours ago, valid for 14 days

London, Greater London E10 6EJ, England

Part Time

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Sonic Summary

The job is for an Inbound Customer Service Advisor position based in Docklands, offering a salary of £13.85 per hour.
This is a full-time role requiring 35 hours of work per week from Monday to Friday.
Candidates will primarily assist current and prospective students by diagnosing and responding to queries within the central Hub team.
Applicants should possess strong communication skills, excellent organizational abilities, and previous experience in customer service.
The role is ongoing and will be renewed on a rolling basis, with interviews scheduled for the week commencing 31st March and a start date in the week commencing 14th April.

Inbound Customer Service Advisor£13.85 per hourFull time 35 hours per week (Monday - Friday)DocklandsInterviews/Assessment: w/c 31st MarchStart Date: w/c 14th AprilOngoing temporary role renewed on a rolling basis

Randstad are working alongside a renowned university based in East London who are recruiting for Customer Service Advisors to join their team, primarily dealing with current and prospective students.

Responsibilities:

Diagnose and Respond to queries within the central Hub team.
Successfully identify queries which need further support and transfer to the correct department or drop in sessions.
Provide outstanding customer service to all stakeholders.

Key Skills:

Strong communication skills
Ability to analyse issues
Excellent organisational and time management skills
Experience within customer service

For more information please apply with your CV today.

Randstad Business Support is acting as an Employment Business in relation to this vacancy.

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