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New Homes Customer Service Coordinator

deverellsmith
Posted 6 hours ago, valid for 7 days
Location

London, Greater London EC1R 0WX

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A leading London developer is seeking a New Build Customer Service Coordinator for a 12-month contract to cover maternity leave, with an immediate start date.
  • The position offers a salary range of £30,000-£35,000 and requires strong administrative and IT skills, along with excellent communication abilities.
  • The role involves liaising between home buyers and repair teams during the two-year defect period, managing snagging, handovers, and home demonstrations for a 57-unit scheme in East London.
  • Candidates should have prior exposure to new homes and customer service, ideally with experience in similar roles, property management, or estate agency.
  • This position provides opportunities for career progression into aftercare, project management, or people management within the property development field.
  • Wanting to work for a leading London developer?
  • Love customer interaction, problem solving and working in a close-nit, high performing team?
  • Immediately available and ready to jump back in work with a contract role?

New Build Customer Service Coordinator - 12 month contract

Start date: ASAP

* £30,000-£35,000

* 12 month contract to cover maternity leave

* Monday - Friday

What would I be doing? As new homes customer care coordinator, you'll play a pivotal role in the communication between home buyers and those conducting repairs in the two year defect period.

Prior to the customer moving in to their new build homes, you will deal with snagging, handovers and home demonstrations on a 57 unit scheme in East London. Post move in, you will be office based, local to Camden.

Having a keen eye of detail and natural people skills is paramount, as well as being an organisational wizard!

Working for a notable property developer, you will be exposed to the world of development and construction. Depending on where you want your career to take you, progression into aftercare, project management or people management, this is a good place to start.

What's needed?

  • Strong admin and IT skills.
  • Ability to work at pace, and manage multiple tasks at one time
  • Excellent telephone manner and communcation skills
  • Exposure to New Homes and customer service in some capacity; ideally our client wants someone who has worked in this role previously or you could be in property management and seeking change, or an estate agent wanting their weekends back!

What's next? Submit your CV today to be considered!* (*please note that owing to volume of applications received we cannot come back to every application. We would be pleased to keep your details on file for future if you are not suitable this time

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.