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Polish speaking Customer Service Representative

Language Matters
Posted 7 hours ago, valid for 2 hours
Location

London, Greater London NW11 9NN, England

Salary

£28,000 - £33,600 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A Customer Service Representative position is available for a Polish speaker in Watford with an international organization.
  • The role involves managing order processing, responding to customer inquiries, and maintaining client account records.
  • Candidates should have previous experience in customer care or related fields and possess strong communication skills.
  • Fluency in English and Polish is required, with additional languages like German, Dutch, or French being a plus.
  • The salary for this position is competitive, and candidates should have prior experience in a relevant role.

An absolutely thrilling opportunity has arisen for a bright Polish speaker to become part of an international organisation in Watford as a Customer Service Representative. In this role, you will be responsible for managing the end-to-end order processing and responding to customer enquiries via phone and email.

Your responsibilities will include:

  • Managing customer orders: processing sales orders and handling invoices
  • Proactively dealing with any returns, delivery and order issues
  • Being the first point of contact for customer order queries, answering calls and emails in a timely and professional manner
  • Ensuring all client account records are kept up to date
  • Working alongside the sales team and other departments where required

About you:

The ideal candidate will be confident with strong language skills and will possess outstanding communication skills, as you will be communicating with various clients and departments within the company. This is an amazing opportunity for a professional individual to be part of a thrilling organisation, where you will have the chance to progress within the company.

Profile:

  • Required to be fluent in English and Polish
  • Additional fluency in the following languages is desirable: German, Dutch or French
  • Previous experience working in customer care, sales administration, client support or account management dealing with products
  • Strong communication and organisational skills
  • Able to work well in a fast-paced environment

To apply, please send your CV in English and in Word format to Nina. languagematters is acting as an employment agency in relation to this vacancy.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.