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A growing furniture company based in Tottenham, North London is looking for an enthusiastic and proactive Sales and Customer Service Administrator to join their team. This is a full time, office-based position, Monday to Friday. Previous customer service and administration experience in an office environment is essential.
Main responsibilities:
- Process customer orders and respond to enquiries by phone and email
- Maintain professional and positive relationships with clients
- Develop a good working knowledge of company products to support customers with their orders
- Use a variety of software packages including MS Word, Excel and Quickbooks to produce correspondence and documents and maintain records, spreadsheets and databases
- Maintain the company website, writing descriptions for the products and ensuring it is up to date and accurate
Skills:
- Customer service and administration experience in an office environment
- Excellent verbal and written communication skills
- Ability to develop personable and professional relationships with a wide range of people inside and outside the Company
- Strong computer skills, fully conversant with all relevant software applications (MS Office Word & Excel, Outlook etc.)
- Self-motivated and able to work independently, demonstrating initiative and common sense
- A flexible approach to duties and a keen 'can do’ attitude
Benefits include:
28 days holiday entitlement plus extra for office closures
Pension scheme
On-site parking
Birthday bonus
If this job sounds of interest to you and you have the skills and experience described above please apply today!
