JobTitle:ServiceAdvisor(CarDealership)
Location:Wimbledon,London,SW170BW
Salary:Upto£34,000(dependingonexperience)+bonus(OTE£40,000+)
Department:Aftersales
Ourclientisanindustryleadingandaward-winningemployerwhoareactivelylookingto
recruitaServiceAdvisorfortheirdealershipinWimbledon.
JobPurpose:
Todrivethestandardincustomercareanddeliveracourteousandefficientreception
ensuringahighstandardofcustomersatisfaction.Toensurehighstandardsofquality
workmanshipandbeanadvocateoftheserviceProcessDevelopmentPlanandsupport
continuousprocessimprovement.YoulldemonstrateourclientsPurpose,Principles,and
Ambition(PPA)inalldealingswithcolleagues,customerandprospects.
OurclientislookingforanexperiencedServiceAdvisorwhohastheabilityto
worktodeadlinesandhandlesensitiveandconfidentialinformation.You'llhave
excellentcommunicationskillsandexperienceinaselling/customerservice
environment.Inadditiontoastrongpeoplebackgroundtheyarelookingfor
applicantswhocandemonstratedrive,commitmentandenthusiasmalongwith
willingnesstocontributetotheteamandmoreimportantlytheircustomers.
KeyResponsibilities:
Drivethestandardincustomercarewiththediversecustomerbase
Managetherelationshipbetweencustomeranddealership.
Managetheserviceprocesseffectively.
Gobeyondprocessindeliveringexceptionalcustomerservice.
Delivereffectivevalue-addedsalessolutionstocustomerstoethicallypromote
thewiderangeofourclientsproductsandservices.
EssentialSkills&Experience:
Administrativeexperience.
Abletohandlesensitiveandconfidentialinformation.
Excellentcommunicationandcustomerserviceskillswithexperiencehandling
complaints.
Evidenceofcustomerfacingadministrativeexperience.
Experienceinaselling/customerserviceenvironment.
Fulldrivinglicenseheldforaminimumof6monthswithfewerthan9penalty
points.
EvidenceofRighttoworkintheUK
Inadditiontoreceivingacompetitivesalary,fortherightcandidatethis
positionwilloffer:
Industryleadingpackage
33daysannualleave(includingbankholidays)inadditiontoanannual
leavepurchase&salescheme
Bonuspaymentsbaseduponyourperformance
PensionScheme&LifeAssurance
FordPrivilegevehiclepurchasescheme
DiscountonService,BodyshopandParts
1dayeachyeartovolunteerforacharityofyourchoice
Cycletoworkpurchasescheme
AccesstoPerksatWorkdiscountwebsite
ANAMAZINGOPPORTUNITYWITHONEOFTHETOP25SUNDAYTIMESBEST
BIGCOMPANIESTOWORKFOR
Toapplyforthisexcitingrole,pleasesubmityourfullCVinthestrictestofconfidentto
LynneatPybusRecruitment.