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Visitor Service Assistant

Val Wade Recruitment
Posted 4 days ago, valid for 15 days
Location

London, Greater London EC1R 0WX

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Visitor Service Assistant position is located in Central London and offers flexible shifts, including evenings and weekends.
  • The role pays £13.85 per hour plus holiday pay and is temporary in nature.
  • Candidates should possess excellent communication and customer service skills, with a positive attitude and the ability to stay calm under pressure.
  • While prior experience in a heritage or visitor setting is desirable, a strong interest in British history is also beneficial.
  • This position requires the ability to work indoors and outdoors, standing or walking for long periods, and a DBS check is necessary.

Visitor Service Assistant, Central London, temporary, flexible shifts, including weekends and evenings, £13.85 plus holiday payJoin the team at one of the UK’s most iconic landmarks.

We are looking for friendly, reliable, and customer-focused individuals. This public-facing role is key to ensuring every guest enjoys a welcoming, informative, and memorable visit.

Key Responsibilities:

  • Greet and assist visitors inside and outside the attraction
  • Manage queues and provide directions or information
  • Issue and collect media guides (audio headsets)
  • Support visitor flow during major events and services
  • Maintain health and safety standards at all times

What We’re Looking For:

  • Excellent communication and customer service skills
  • Positive attitude and ability to stay calm under pressure
  • Comfortable working indoors/outdoors, standing/walking for long periods
  • Flexibility with hours, including evenings and weekends
  • Desirable: Interest in British history or experience in a heritage or visitor setting

If you're passionate about heritage, enjoy working with people, and want to be part of a unique and vibrant community, we’d love to hear from you. This role requires a DBS check.

Please note: Due to the high volume of applications, only shortlisted candidates will be contacted.

Val Wade Recruitment actively welcomes applications from underrepresented communities and is proud to be an equal opportunities employer and agency.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.