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Senior Data Operations Officer

TPP Recruitment
Posted 2 days ago, valid for a month
Location

London, Greater London EC1R 0WX

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Health Charity is seeking a Senior Data Operations Officer for an 18-month temporary position based in Central London with hybrid working arrangements.
  • The role offers a salary of up to £22.68 per hour, equating to an annual salary of £41,278.
  • Candidates should have proven experience in a similar role, ideally within the charity or non-profit sector.
  • Key responsibilities include managing data systems, ensuring compliance with GDPR, and providing user support for Microsoft Dynamics 365.
  • Strong IT skills and experience with SQL Server Management Studio are required, along with the ability to develop training materials and standardize data processes.
Cause: Health CharityRole: Senior Data Operations OfficerWorking arrangements / Location: Central London - HybridEmployment Type: to start ASAP – 18 months TempSalary/rate: up to £22.68 an hour - £41,278Working hours: 35 hours per weekThis role is pivotal in supporting the charity’s data and systems transformation programme, ensuring the effective management and maintenance.Key Responsibilities
  • Oversee the day-to-day management including licence management, user permissions, and training
  • Ensure supporter data, processes, and systems are efficient, high quality, and compliant with relevant regulations
  • Collaborate with the CRM Business Analyst to gather requirements for a new CRM and support the implementation of a Super User structure
  • Act as a subject matter expert for Microsoft Dynamics 365 and ThankQ
  • Maintain and develop training materials for CRM users, ensuring data quality standards are met
  • Provide user support, triage tickets, and resolve issues on the service desk platform, Manage Engine
  • Oversee scheduled data feeds and troubleshoot issues with the Data Integration Specialist
  • Contribute to the Data Quality Programme by developing and standardising data capture and monitoring processes
Skills and Experience Required
  • Proven experience in a Senior Data Operations Officer or similar role, ideally within the charity or non-profit sector
  • Experience working with Microsoft Dynamics 365 and structured query language (SQL) Server Management Studio
  • Practical knowledge of General Data Protection Regulations (GDPR) and ensuring compliance
  • Strong IT skills, including comprehensive knowledge of Microsoft Office and Excel for data manipulation and analysis
  • Experience in providing database training, creating processes, and procedures
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.