AR/Collections Manager

Halliday Marx have partnered with an outstanding media firm to hire an AR/Collections Manager on a permanent basis.

This role has hybrid working. 3 days in the office, 2 from home.

Responsibilities;

• Responsible for initiating calls to clients with past due balances
• Formulate and implement KPI strategies
• Making key decisions regarding the status and proper handling of customer accounts
• Communicate with clients about billing discrepancies and questions
• Achieve daily collection call goals and communicate those results to management
• Establish consistent and productive communication channels with Agency Credit Managers and Finance teams
• Reconcile accounts receivable discrepancies using ERP system data
• Research and document activity related to collections efforts
• Run, review and distribute ageing reports
• Provide copies of invoices and statements
• Work with Agencies to negotiate and structure payment plans and dispute settlements
• Recommend adjustments, credits, or write-offs

Requirements;

• Three to five years' experience in Accounts Receivable and Collections
• Experience in a Shared Service Centre environment
• Experience with financial ERP systems - PeopleSoft preferred
• Proficient with being able to handle large amounts of data entry at a high level