Collections Executive

CBC Resourcing Solutions

Posted 2 days ago, valid for 8 days

London, Greater London EC2V7NQ, England

Full Time

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Sonic Summary

The Collections Officer position is based in London with a hybrid work model and offers a salary between £40,000 to £45,000, along with bonuses and benefits.
The role is within an award-winning bank's Asset Finance team, which is well-established in central London.
The successful candidate will assist the Collections Manager with various collection activities, including arrears collection and debt recovery.
Candidates should have previous experience in arrears or collections, along with strong customer service skills.
This position requires effective management of workflow and adherence to FCA regulations while ensuring fair treatment of customers.

Collections Officer

London (hybrid)

£40,000 to £45,000 plus bonus and benefits

Our client is an award winning bank providing a broad range of products to their customers. Well established and based in central London they are looking to recruit a Collections Officer within their Asset Finance team.

The successful candidate will support the Collections Manager in all collection activities within the Asset Finance Department to include arrears collection, debt recovery, subhire audit function and liaising with the Banks’ internal credit team and outside panel ofsolicitors

You will;

Actively manage daily returned payments to reduce and prevent customer debt
Have the ability to effectively manage busy workflow and identify key objectives
Assist in monitoring of the performance of the portfolio of over 6,500 live accounts
Close liaison with any professional advisers/brokers/valuers/recovery agents
Support Collections Manager in all collections activities within company policy guidelines and as directed by Senior Manager
Ensure customers are treated fairly and FCA regulations are adheredto.

Previous arrears or collections experience is essential as are excellent customer service skills.

In the first instance please send your CV in confidence

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