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Summary
We are looking for an experienced Repairs Coordinator for our client based near Kennington. You will be responsible for providing customer service and administrative support in relation to repairs being carried out on properties following an insurance claim.
Our client is ideally looking for someone with experience in coordinating property repairs or scheduling/coordinating maintenance works, perhaps working for a Housing Association, Building Contractor or a Loss Adjuster.
Job role and responsibilities
As a Repairs Coordinator you will work as part of a team providing support to the Surveyor / Contracts Manager and policyholders through the repair works.
The role will include:
- Ensuring repair work is managed from initial notification through to completion
- Speaking to the home owner and preparing files for each job
- Scheduling required surveyor or relevant tradesmen/contractor appointments to attend site
- Liaising with the customer/policyholder and relevant third parties by telephone & email
- Allocating work to the appropriate trades
- Ordering materials as required for delivery to site
- Ensuring databases/spreadsheets are maintained accurately and claim progress is recorded
What skills/experience will you need?
- Experience of coordinating property repairs
- Experience of Symbility, Synergy or Metrix systems would be a distinct advantage
- Good time management
- Confident communication skills
Package details
- The salary will be around £30,000 - £35,000 (depending upon experience)
- The office is accessible by public transport, closest tubes Kennington or Oval
- Working hours are 8.00am to 5.00pm or 8.30am - 5.30pm or 9.00am - 6.00pm
- 33 days holiday inc Bank Holidays
- Pension
Additional Information
Please apply for this Repairs Coordinator role by clicking on the apply button at the bottom of the page. We may not always be able to reply to every applicant due to the volume of CVs received so if you have not received a reply within 3 working days please assume that you have not been successful on this occasion.
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