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Client Liaison Centre Manager

Carousel Consultancy Ltd
Posted 11 days ago, valid for 6 days
Location

London, Greater London EC1R 0WX

Salary

£48,000 - £57,600 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The role of Client Liaison Centre Manager at Incredible Offices in Farringdon, London offers a salary range of £40k-£50k along with a generous bonus scheme and benefits.
  • The ideal candidate should have previous experience in service-led operations within client-facing environments, demonstrating strong leadership qualities.
  • Key responsibilities include managing client services, ensuring operational efficiency, and leading a team to maintain high standards of service and facilities management.
  • Exceptional communication skills and the ability to build strong relationships at all levels are essential for success in this fast-paced role.
  • Candidates should be highly organized, proactive problem solvers with a professional demeanor, ready to ensure the seamless onboarding and off-boarding of clients.

Client Liaison Centre Manager - Incredible Offices - Farringdon, London - £40k-£50k + Generous Bonus Scheme & Benefits

We are on the hunt for a highly organised, client focused individual, with exceptional communication skills and experience managing offices or overseeing facilities, to join a world class corporate hospitality provider based in Central London, running one of their luxurious buildings as a Boutique Centre Manager.

The proactive professional will ensure that the company’s award-winning service is delivered to their clients at all times, through extensive liaison with clients and ensuring all office space is impeccably presented.

We’re looking for talented individuals who have operational experiencein client facing roles; individuals who can help drive the business forward, who have inspirational management / leadership skills and who thrive when building excellent business relationships with clients.

The organisation: The successful candidate will join a vivacious organisation, with sites around Central London. Our client recognises and rewards their employees; they identify and admire ambition and are committed to providing opportunities for professional development and career growth.

Key responsibilities as the Boutique Centre Manager will include:

  • Client services management - ensuring exceptional standards of service are delivered at all times and that the high standards of the centre are continually maintained
  • Undertaking extensive client communication and interaction, ensuring client onboarding and off-boarding processes are seamless
  • Facilities management
  • Coordinating in-house events for clients (lunches, drinks receptions and meetings etc.) as required
  • Leading and inspiring your team
  • Proactive problem solving - resolving issues with speed, empathy, professionalism and decisiveness
  • Ensuring operational efficiency - undertaking regular building checks to ensure the centre is as it should be at all times
  • Maintaining the safety of the building, undertaking Facilities Management and ensuring Health and Safety regulations are adhered to and records maintained
  • Attending regular operational meetings and reporting to Ops Director on site performance and operational matters

And more!

What we’re looking for:

  • Previous experience in similar service-led operations roles in client facing environments
  • Ability to build strong relationships at all levels of the business acting as an intermediary between departments when needed
  • Exceptional standards of customer service
  • Experience with facilities coordination/management
  • Good leadership qualities
  • Ability to work in a fast-paced and business focused environment
  • Highly organised nature
  • Strong communication skills with the ability to liaise at all levels in a tactful and diplomatic way
  • Proactive problem solving skills and excellent attention to detail and accuracy
  • Professional and motivated with corporate presentation and pride in own appearance
  • Ability to deal with any building issues or emergencies, if they arise

Interested in this great Client Liaison Centre Manager role?

If this sounds like the perfect role for you and you have the skills and experience we’re looking for, then do not hesitate! Please submit your CV ASAP, quoting 'CP - Client Liaison Centre Manager - London’

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.