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Duty Manager

Abbatt Property Recruitment
Posted 5 days ago, valid for 17 days
Location

London, Greater London N8 7HR, England

Salary

£60,000 - £72,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position of Duty Manager is available in Wood Green, requiring a candidate with significant experience in property management and customer service.
  • The role involves overseeing daily operations of a luxury residential development, managing a team of two concierges, and ensuring effective security measures.
  • Candidates should have at least 3 years of relevant experience in a similar role and possess strong leadership and communication skills.
  • The salary for this position is competitive and commensurate with experience, reflecting the high standards of service expected.
  • Interested applicants should submit their CV for consideration, and successful candidates will be contacted by Niamh.

Job Title: Duty Manager

Working Hours: 8:00am - 20:00pm

Contract Rota: 4 on 4 off

Location: Wood Green - N7

We are currently recruiting for a Head Concierge/Duty Manager to oversee a high-end luxury residential development located in Wood Green.

Ideally, you'll have all or most of the experience we're asking for:

  • Previous residential or other property experience, within a similar role
  • Experience in managing a team, contractors and building works within a busy development
  • Significant experience providing exemplary levels of customer service
  • Awareness of general fire, health & safety and security
  • Proven ability to and handle confidential information with professionalism and discretion

Responsibilities:

  • Oversees all daily operations at the development and is the first point of contact for any incidents or issues related to customers, team members and visitors
  • Management of a team of 2 Day Concierge
  • 1800 unit development
  • Meet and greet the residents and answer enquiries by telephone or from callers to the desk
  • Always ensure effective security of residents and the building including manning any CCTV and aid the smooth running of facilities
  • Issue keys only to correct personnel/residents whilst recording at all times the signing in and out of keys
  • Communicate with leaseholders and managing agents in an attentive and personable manner
  • Meeting all requirements of the management contract, lease(s) and service standards
  • Support the ongoing asset management routines of the development, aiming to ensure planned maintenance tasks, risk action tasks and mobilisation tasks are completed in an efficient and timely manner.
  • Undertake required risk assessments, health and safety checks and routine testing requirements ensuring concerns are acted upon and completed within the given time frame
  • Perform weekly fire alarm, lift alarm and other regulatory tests and inspections, and report any issues to the Property Manager as well as log/file records for inspection purposes
  • Be responsible for all deliveries to the main reception desk, receiving and safekeeping of all parcels/registered mail.
  • Correctly issuing of all parcels/registered mail with a record which must be signed by residents.
  • Notify residents of any deliveries to arrange collection from the front desk

If this would be something of interest, please apply with your CV and Niamh will be in touch.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.