- Oversee operational support for delegated classes of business, including binding authorities and lineslips
- Manage compliance with company standards, ensuring data quality and policy adherence
- Build and maintain relationships with Coverholders, MGAs, and TPAs, managing due diligence and annual reviews
- Collaborate across departments to align processes and implement regulatory directives
- Drive operational efficiencies; lead improvements, enhance systems, and champion cost-efficiency initiatives
- Support statutory and regulatory reporting while ensuring systems remain fit for purpose
- Leverage outsourcing to enhance processes and achieve results
- Strong competency in due diligence, audit, and technical analysis
- A data-driven mindset
- Ability to think beyond black and white
- Resilience and adaptability in dynamic environments
- Proactive and driven