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- Undertake Residential Sales branch audits in the London Region, follow up audits, including special investigations, in line with the annual Audit Plan.
- Auditing to ensure compliance with external regulatory bodies and internal Group and BU specific policies.
- Branch visits will be required (a maximum of three days a week) to undertake substantive audit testing. Certain preparation, audit testing and report writing can be performed off site in local branch / remotely.
- Identify control weaknesses and opportunities for improvements, providing appropriate findings to a high standard within the audit report.
- Deliver high quality MI reports of the results to local, regional and senior management through excellent verbal and written communication including slides for monthly presentations
- Contribute to and participate in department meetings.
- Build positive relationships within business / function areas.
- Provide support and subject matter advice / training to new managers and administrators. Ad hoc training where required.
- Independent and objective outlook with the ability to challenge accepted ways of doing things in a constructive and professional manner.
- Ability to communicate with Residential Sales Senior Management, Risk and Audit team and Group equivalents.
- Engage in continuous knowledge development regarding sector's rules, regulations, best practices, tools, techniques and performance standards.
- Have a sound working knowledge of the Residential Sales industry / business.
- Be familiar with Residential Sales specific regulations and preferably have a relevant Sales qualification.
- Ability to learn audit principles, methods and techniques.
- Excellent communicator at all levels, both written and verbal.
- IT literate with a high level of proficiency in Microsoft programs particularly Excel.
- Report writing and presentation skills essential.
- Capable of thorough, detailed investigations and accurate evaluation of systems and procedures.
- A self-starter and self-motivated. Able to work independently and as part of a small team, arranging, undertaking and managing audits in a timely manner.
- Full training provided with excellent career progression opportunities throughout the business, including industry recognised qualifications (ARLA)
- Car allowance
- 25 days annual leave (increasing with length of service)
- Your birthday off
- Paid day off for volunteering
- Enhanced Sick pay
- Enhanced maternity pay
- Salary sacrifice EV scheme
- 24/7 EAP
- Retail, gym and industry related discounts
