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Junior Application Support Engineer

CBSbutler Holdings Limited trading as CBSbutler
Posted 12 hours ago, valid for 6 days
Location

London, Greater London SW1A2DX, England

Salary

£40,000 - £50,000 per annum

Contract type

Full Time

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Sonic Summary

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  • Financial Services Firm is seeking a Junior Application Support Engineer in London for a permanent role.
  • The position offers a hybrid working model with 2 days in the office and 3 days remote.
  • Candidates should have 1-3 years of experience in an application support role, preferably with a background in Financial Services or Financial Technology.
  • The salary for this role ranges from £40,000 to £50,000, depending on experience.
  • Key responsibilities include diagnosing software issues, understanding Linux and SQL, and managing support tickets.
Financial Services Firm is hiring for a Junior Application Support Engineer for their team based in London.

This is a permanent role. The role offers a hybrid model with 2 days in the office and 3 days working from home. You will ideally have previous Financial Services experience or an interest in the Financial Technology area and have between 1-3 years experience in an application support-related role. The salary on offer is between 40K - 50K, depending on experience.

Responsibilities:

- Experienced in diagnosing and troubleshooting software issues quickly and effectively.
- Understanding of Linux, SQL, and cloud technologies such as AWS (EC2, S3, Lambda,
CloudFormation).
- Experience using Python, Docker containerization, and Git version control.
- Familiar with Elastic Stack (Elasticsearch, Logstash, Kibana) for monitoring and analysis.
- Proven experience managing support tickets (JIRA Service Desk) and ensuring SLA adherence.


Skills and Attributes:

- Excellent communication and stakeholder management skills, with a client-first approach.
- Proven problem-solving capability
- Time management skills and the ability to establish reasonable deadlines
- Excellent organizational skills and the ability to multi-task
- Experience in customer facing positions

Please apply for immediate interview!

CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds.

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