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Estate Operations Co-ordinator

TRI Consulting Ltd
Posted a day ago, valid for 21 days
Location

London, Greater London SW1A2DX, England

Salary

£19.76 - £25.98 per hour

Contract type

Part Time

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Sonic Summary

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  • A Housing Association is seeking an Estate Operations Co-Ordinator for a temporary position in West London, lasting about 6 months with a chance of a permanent role.
  • The position requires providing high-level customer service, diagnosing issues, and coordinating between residents and management teams for an estate of approximately 500 units.
  • Key responsibilities include conducting regular estate inspections, monitoring cleaning standards, and managing contractor and maintenance visits.
  • The pay rate is £19.76 via PAYE or £25.98 umbrella, with the role requiring 3-4 days of on-site work.
  • Candidates must have relevant experience in a customer-facing role, ideally with property management or housing experience, and should be immediately available to work.

A Housing Association is currently looking for an Estate Operations Co-Ordinator in West London on a temporary basis for about 6 months with a possibility of a permanent contract.

Key responsibilities

We are looking for someone who can provide a high level of customer service to a variety of peopleincluding diagnosing issues, providing advice, giving instructions and resolving basic or complex issues.

You will be acting as an effective liaison between residents, estate management and property management teams and help coordinate the day-to-day running of the Estate of circa 500 units alongside the Estate Operations Manager.

As the Estate Operations Coordinator, you will carry out regular estate inspections to ensure safety, uphold/monitor cleaning standards, ensuring all risks are promptly dealt with or reported appropriately.

Your responsibilities will also include arranging, and monitoring contractor and maintenance visits, and helping with the effective organisation of compliance documentation.

You will be working closely with the Estate Operations Manager assisting in delivering outstanding estate services whilst working with company Placemaking principles; estate management, community, people & brand in mind to deliver consistent, excellent service to all residents.

PAYE rate 19.76 Umbrella rate 25.98

Work 3-4 days on site

Essential requirements

Relevant experience in a similar customer-facing role.

Experience in liaising and managing contractors

Property management or Housing experience would be desirable

Computer skills (Word, Excel, Outlook)

Must be immediately available or on short notice and able to work in West London

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