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It’s an exciting time to join the National Gallery as we prepare to launch Supporters’ House, an exclusive new venue in Trafalgar Square, dedicated to Gallery supporters and their guests. We are looking for a team of social, outgoing individuals who value personal interactions and have a passion for delivering the very best in service within a membership and hospitality environment.
As the first point of contact for guests visiting the House, you will be a visible and approachable presence, building strong relationships with House Members, Patrons, Donors and Corporate Partners alike. With a focus on delivering exceptional service you’ll foster a collaborative, dynamic team culture in partnership with loyalty and development colleagues, the catering team and security provider. You will be responsible for being knowledgeable on all aspects of the Gallery and understand and anticipate the varying motivations of different supporter groups to deliver a seamless, quality guest experience, driving engagement, revenue, and repeat visits.
We have full time and part time vacancies available. The full-time options involve working 37.5 hours per week, working 5 days out of 7, including alternate weekends. Our part time roles are 25 hours per week working 5 hours per day between Monday and Friday or 15 hours per week, working 5 hours per day on Friday evening, and Saturday and Sunday.
If you pride yourself on fantastic communication, people skills, and organisation, this is an exciting opportunity for you.
Please send your CV together with a covering letter to NGGOffice.Admin@nationalgallery.org.uk including Supporters’ House Host in the subject line and clearly state if you’d like to be considered for full or part time roles.
