The role of Events Assistant is to provide support to the meeting and events programme. A resourceful and flexible approach is required. The individual is to be able to work on their own initiative, self-motivated and proactive. The position requires a high degree of flexibility, responsibility, discretion, and confidentiality.
The Events Assistant is responsible for carrying out the following duties:
- Assist with event planning and management for meetings, internal and external events
- Manage event bookings and field enquiries
- Effectively and efficiently coordinate departments in supporting meetings and events, including Hospitality and Catering, Facilities, AV Support, and other relevant departments
- Ensure correct furniture and any other inventory is in excellent workingcondition and hired/ delivered, if necessary
- Conduct inspections of the office space to ensure are as are impeccably maintained; identifying and promptly addressing any items out of place, cleanliness issues, or areas requiring attention to uphold a professional and welcoming environment for clients and guests
- Work with internal communications to publicise events across the campus
- Assist in putting together costing and collating proposals
- Oversee logistical arrangements on the day of the meeting or event including directing set-up, communicating with all relevant departments and any external suppliers
- Deliver an exceptional customer experience by warmly and professionally meeting and greeting guests or event attendees as required
- Proactively suggest event ideas and themes
- Use initiative to ensure the campus is always "client ready"
- Use systems to log tickets in line with facilities management procedures
- Develop and maintain relationships with event suppliers
- Work closely with the Hospitality and Catering team to deliver an exceptional meeting and event programme
- Undertake research as requested/directed
- Suggest and implement new initiatives to support the development of the role as required
- Maintain open and effective working relationships with senior management and colleagues
- Regularly liaise with other departments to ensure housekeeping policy and general office standards are maintained
- Ensure that all tasks/duties are carried out in accordance with procedures and standards.
- Undertake other adhoc duties as required
- Contribute, or otherwise assist, as required
- Equity, diversity & inclusion (EDI) is acore priority. To support and champion the embedding of this focus as a collective workforce responsibility, EDI should be integrated, where relevant, into all workstreams.
Qualities and skills required
- Able to demonstrate proficiency in the responsibilities of the role
- Keen eye for detail and approach the role with a view to upholding the aesthetic standards of the practice
- Legally able to work in the country in which the position is based
- Demonstrated experience of coordinating meetings and events
- Demonstrated experience of working on confidential matters, using tact and discretion
- Demonstrated proficiency in using Microsoft Outlook, Word, and Excel
- Fluent English, spoken and written is essential
- Smart and professional dress and personal presentation at all times
- Professional, confident, courteous, and helpful manner
- Punctual and reliable
- Ability to manage and prioritise tasks and time efficiently
- Excellent written and verbal communication skills-articulate and diplomatic manner
- Excellent organisational skills
- Resilient to cope with conflicting demands, able to prioritise duties and work under pressure while remaining calm and professional at all times
- Able to demonstrate initiative and a proactive approach
- Flexible attitude
- Ability to work independently and as part of an effective team
- Ensure that discretion is exercised when dealing with sensitive information and enquiries, and to ensure that appropriate confidentiality is maintained at all times
- Excellent interpersonal skills and ability to work well with all levels of management and staff both internally and externally
- Methodical, accurate and consistent attention to detail
- Self-motivation and ability to take responsibility
- Commitment to maintaining and promoting high standards of the role
- Empathy with a creative environment.