- Events Experience
- Facilities Experience
- Daily monitoring of both Events inboxes for both internal and external enquiries
- Daily monitoring of Headbox leadfeed and booking in external clients alongside the Events and Facilities Manager
- Maintain the events CRM database
- Respond to all queries by providing the required information and updating the Events and Facilities Manager
- Provide monthly reports, detailing merchandise sales and stock lists as well as status of monthly internal and external events, invoicing levels.
- Monitor the Facilities inbox and action requests for any maintenance tasks, stationery enquires and merchandise requests
- Maintain the PPM (planned preventative maintenance) schedule, by booking in contractors as and when required
- Call in reactive maintenance requests, as required
- Work with the wider team to overhaul and maintain the Facilities section of the College intranet
- Compile monthly Facilities updates to be uploaded to the College intranet
- Upkeep of all facilities documentation in collaboration with the Archive and Records Manager
- Excellent administrative skills and proven administration experience in a busy, customer-focused environment
- Experience of working in a Facilities/Estates environment
- Excellent interpersonal and communication skills
- Experience of administering and organising events and workshops
- Experience of working with Health & Safety rules and regulations
- Excellent written communication for correspondence