- Oversee the end-to-end delivery of virtual events, including registration setup, coordination with internal teams, and day-of execution.
- Train program partners on virtual event technologies, processes, and resources to ensure smooth execution.
- Develop innovative strategies to enhance audience engagement using feedback from past events.
- Identify and implement operational efficiencies to streamline processes and scale virtual event delivery.
- Collaborate with global conference teams to refine workflows and improve processes.
- Manage special projects aimed at enhancing virtual event products and operations.
- Bachelor’s degree and 2+ years of professional experience with a results-driven attitude and strong work ethic.
- Proficient in Microsoft Office Suite (Outlook, Word, Excel) and familiar with virtual event platforms such as Webex and Zoom.
- Excellent written and verbal communication skills, with the ability to handle high-pressure situations with professionalism.
- Proven ability to thrive in ambiguous environments, manage priorities effectively, and work across multiple regions.
- Skilled at managing senior executives, innovating workflows, and solving problems proactively with exceptional attention to detail.
- Strong service orientation, interest in virtual event planning, and a demonstrated record of professional achievement