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Japanese speaking Senior Business Support Manager
Ref: WL/LS46132
An interactive entertainment company is currently recruiting a Senior Business Support Manager to work in their London office.
In this role, you will be responsible for co-ordinating between their UK office, local European offices and HQ in Japan to ensure effective execution of events, both physical and digital.
The ideal candidate should have strong project management skills, bilingual proficiency in Japanese and English, and experience in the video game industry.
Understanding of Japanese culture and some Japanese skill is essential.
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ELIGIBLE APPLICANTS:
- (O) Eligible visa: Permanent residence, Spouse, Partner
- (X) NOT eligible: Student visa, requiring visa sponsorship, Working holiday, Graduate, Freelance
WORK TYPE: Office based
VISA SUPPORT: No
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TYPE: Permanent, full-time
WORKING HOURS: 9:00-17:00 from Monday to Friday
SALARY: up to £65k depending on experience
START: ASAP
LOCATION: London
Senior Business Support Manager Main Responsibilities:
- Leading the co-ordination and local execution of events, including real-world exhibition of games at conventions, and online digital events
- Being responsible for communication between all relevant team members across their global companies
- Developing detailed project plans that outline timelines, milestones, deadlines and resource allocation including budgets when appropriate
- Communicating between stakeholders to ensure alignment and address any challenges
- Co-ordinating logistics for physical events such as venue selection, vendor management, and technical requirements
- Liaising between departments for digital events to set and efficiently follow asset approval, localisation and online streaming schedules
- Establishing event KPIs, collating relevant reporting data, and sharing across relevant teams
- Continuously gathering, analysing and sharing post-event feedback to inform future project planning and improvements
- Managing the Business Services Administrator as part of the Business Services team structure
- Liaising with the finance team on reporting requirements
- Facilitating visits from internal colleagues, press tours, events and business trips as required
- Working proactively as a member of the Business Services team to cooperate with and support the other roles
- Performing other duties as assigned by the heads of relevant business divisions or executives
Senior Business Support Manager Ideal Candidate:
- <<Essential>>Experience with business EN/JP & JP/EN translation
- 5+ years’ experience in the video game industry essential, ideally at a Japanese development studio in a bilingual role
- Educated to bachelor’s degree level, or similarly qualified by experience and ability
- Totally fluent in Japanese language
- Excellent spoken and written English language skills
- Demonstrable project management skills essential
- Experience in setup and installation of console and PC equipment for events, including build handling, an advantage
- Excellent working knowledge of Microsoft Office (Word/Excel and PowerPoint)
- Able to demonstrate the ability to negotiate with various parties to bring about win-win situations
- Experience managing direct reports an advantage but not essential
** All applicants for the Senior Business Support Manager must have the right to work in the country as the Company is not able to offer visa support.
*We regret that we cannot accept applications from Working holiday visa, Graduate or Student visa holders.
If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.
