Retail Catering Assistant Manager Beverage Operations

Retail Catering Assistant Manager Beverage Operations

London Stadium

£35-37k + Bonus

My Client:

As one of the most iconic venues in London, this stadium hosts major sporting events, concerts, and large-scale functions, serving thousands of guests. They are renowned for delivering high-quality food and beverage experiences at scale. To continue providing top-tier service, we are seeking a dynamic Retail Catering Assistant Manager to focus on the beverage operations side of our Food & Beverage (F&B) service.

This role emphasizes the logistics and execution of high-volume stock management, ensuring smooth beverage operations during peak event times.

Key Responsibilities:

• Beverage Operations Management:
• Oversee the end-to-end beverage operations across multiple retail outlets within the stadium, ensuring efficient service during high-volume events.
• Coordinate with the wider F&B team to ensure all outlets are fully stocked and ready for service.
• Ensure compliance with health, safety, and hygiene standards related to beverage service.
• Logistics & Stock Management:
• Manage the procurement, storage, and distribution of beverages across multiple concession stands and bars.
• Ensure accurate stock levels are maintained through careful forecasting and monitoring, with a focus on minimizing waste and optimizing inventory.
• Oversee deliveries, liaise with suppliers, and manage stock rotation to ensure product freshness and availability.
• Event Day Operations:
• Act as the key point of contact for beverage operations on event days, ensuring smooth execution under pressure.
• Coordinate with the wider stadium operations team to manage logistics for large-scale events, including setup, service, and breakdown.
• Address any operational challenges swiftly, ensuring that customer service remains at the highest standard.
• Team Leadership & Training:
• Assist in leading and training the beverage staff, ensuring they are equipped to handle high-volume service efficiently and professionally.
• Conduct pre-event briefings with the team to ensure they are prepared for the operational demands of each event.
• Support the Catering Manager in managing shifts, rotas, and team performance during events.
• Financial & Operational Oversight:
• Monitor beverage sales and profitability, ensuring that all operational targets are met.
• Assist with the reporting of financial performance, including sales figures and stock usage, to ensure transparency and accountability.
• Work closely with the Catering Manager to manage budgets, ensuring cost-effective operations while maintaining high service standards.
• Vendor & Supplier Relationships:
• Manage relationships with key beverage suppliers, negotiating contracts and ensuring timely delivery of goods.
• Collaborate with external vendors and internal departments to maintain smooth logistics and support stadium-wide operations.

Key Requirements:

• Proven experience in beverage management within a high-volume, fast-paced environment, preferably within stadiums, arenas, or large-scale event venues.
• Strong background in logistics, stock management, and procurement.
• Excellent leadership and communication skills, with experience managing teams in a demanding environment.
• Ability to manage multiple tasks simultaneously, ensuring efficient operations and exceptional customer service.

Apply Now!