Stewardship Manager

Stewardship Manager

Location: London (Full-time - Some hybrid working – 2 days in the office)
Salary: £51,500 per annum
Contract: Permanent, Full-time (37.5 hours per week)

The Role:
We are seeking a motivated and experienced Stewardship Manager to lead on strategy implementations including donor engagement, recognition, and communications. Reporting to the Head of Philanthropy, you will design, and implement stewardship strategies to build strong relationships with major donors, ensuring they feel valued and connected to the organisation’s mission.

This role also oversees  donor communications, bespoke events, and the smooth running of the team’s operations, supported by managing the Philanthropy Administrator. 

Other responsibilities:
Donor Stewardship and Communications:

• Develop and deliver a comprehensive stewardship programme for major donors.
• Create tailored communications, including monthly updates, event invitations, and donor reports.
• Maintain a central repository of proposals and content for use by the Philanthropy Team.

Event Management:

• Plan and execute an annual programme of stewardship events.
• Manage relationships with venues, suppliers, and contractors to deliver high-quality events.
• Budget monitoring and preparation of costs.

Team Management:

• Line-manage the Philanthropy Administrator's, ensuring smooth administrative processes, including thanking and banking.

Data Management:

• Maintain accurate records of donor interactions and stewardship activities using the organisation's CRM system.
• Generate regular reports to monitor KPIs, income, and donor journeys.

Strategy Development:

• Collaborate with the Philanthropy Team to develop and implement strategies for engaging new donors and retaining existing supporters.
• Design donor journeys tailored to various donor types, ensuring a personalised approach.

About you:
Experience:

• Strong understanding of donor stewardship principles
• Demonstrable experience in a similar role or environment.
• Experience managing donor relationships and organising bespoke events.
• Previous Team management/leadership experience.
• Previous experience in a philanthropic fundraising environment.

Skills:

• Excellent written and verbal communication skills.
• Proven ability to build and maintain positive relationships.
• Strong organisational skills and the ability to manage multiple responsibilities.
• Skilled in event planning and delivery.
• Competent in data management and reporting using CRM systems.

How to Apply:
Please click below to apply