Back to search
About us
- We are a prestigious boutique private clinic based in Harley Street, central London.
- We specialise in child psychiatry for ADHD and Autism and are internationally known as a national centre of excellence in the private sector.
Benefits
- £26,000 to £30,000 (based on experience) p.a. competitive salary
- Working at home 3 days per week and 2 days onsite in Harley Street. During an initial period you will be 5 days a week in Harley Street to support your training.
- Full-time permanent role
- Part of our Operations Team alongisde a team of PA colleagues
- Annual leave
- Paid sick leave
- Private pension
- Access to an Employee Assistance Programme to further support you
- All IT equipment provided
- Prestigious working location
Role
- Appointment management (via emails/phone calls)
- Ensuring doctors have all relevant patient specific documentation in a timely manner and in advance of consultations
- Phone calls to patients, parents and carers
- Supporting general tasks across your assigned doctors
- Promptly replying to emails, filtering emails for doctors
- First point of contact for patient concerns
- Managing both inbound and outbound post
- Ensuring all information is ready prior to clinic
- Liaising with parents to ensure assessment paperwork has been issued, collated and returned in advance of consultations.
- Ensuring clinic rooms are prepped and checked before and after clinic
- Scoring of questionnaires used to support assessment consultations
- Liaising with reception, ensuring day lists are produced and distributed in a timely manner.
- Printing and emailing letters
- Supporting the prescription delivery service
- Covering for colleagues where appropriate
Ideal Candidate
- We are looking for someone that can join our close-knit, supportive team who is organised, self-motivated, has great attention to detail, promotes excellent customer service skills and understands that the little details are important.
- The candidate must possess great IT skills, the role is predominately email and phone-based interaction but at times will require face to face communication with our patients.
- Private practice and psychiatry experience is desirable but not essential.
