Account Handler

Rev & Regs are recruiting for an Account Handler, Property position for a large multinational Insurance company in the City of London.

The Property Team is a specialist division focused on providing expert insurance solutions for the property sector. Working within this team offers the opportunity to contribute to innovative solutions in a dynamic and rewarding environment, where collaboration and expertise are at the core of our success. This role will allow you to develop your career within an award-winning team, contributing to its ongoing growth and excellence

Responsibilities:

• You will play a key role in delivering exceptional service to clients by managing their insurance portfolios and supporting the team in providing tailored insurance solutions.
• Working closely with Account Executives, you will ensure client needs are met efficiently, while maintaining high standards of accuracy, compliance, and professionalism.
• Your role will focus on fostering strong client relationships, driving retention, and supporting operational excellence.
• Respond promptly and professionally to client queries, ensuring a high level of customer service.
• Process new business, renewals, endorsements, and cancellations accurately and within agreed timelines.
• Liaise with insurers to secure favourable terms and ensure policies meet client needs.
• Negotiate premiums and coverage terms to achieve the best outcomes for clients.
• Ensure all activities comply with FCA regulations and company compliance standards.
• Stay informed about regulatory and market changes to provide accurate advice to clients.

Experience:

Essential:

• Experience in a similar account handling role within the insurance sector or specialism.
• Knowledge of commercial insurance products and markets.
• Proficiency in using insurance platforms and client management systems.
• Strong understanding of compliance responsibilities, including FCA regulations, Consumer Duty obligations, and other relevant standards.
• Proven ability to ensure all client and policy documentation meets regulatory and company compliance requirements.

Desirable:

• ACII qualification or a willingness to work towards it.
• Experience with Acturis or similar insurance systems.

Salary: £35,000 plus bonus

Location: Hybrid (3 days per week in City of London office)