Claims Business Manager (TPA)
London
Negotiable Salary + Excellent Benefits
We are proud to partner with an exciting, growing and dynamic motor insurer to recruit a Claims Business Manager, who will manage key broker relationships and the performance of the company's TPA supplier contracts.
Key Responsibilities
- Monitoring adherence to agreed best practice guides and contractual operational standards.
- Reviewing financial data, and working with the suppliers to ensure that any necessary action is taken where improvement opportunities are identified.
- Leading and managing specific claims initiatives, including the tracking and analysis of Management Information.
- Understanding and responding to business results, as well as market, technical and legal challenges.
- Working with the Audit function to provide assurance over TPA performance.
- Making recommendations to the Heads Of function and Claims Assurance for optimal contract terms.
- Tracking management information, making appropriate recommendations for improvements.
- Managing the performance of TPA contracts.
- Holding review meetings with TPA supply chain partners to hold them to account for contractual commitments.
- Working in conjunction with the supplier audit function to provide adequate assurance over supplier performance.
- Managing key broker relationships through regular communication and analysis of risk mitigation opportunities.
Key Requirements
- Experience of working in a similar TPA management role is required.
- An articulate and numerate individual, with strong presentation and relationship building skills are key for the role.
- Candidates from a Motor Insurance background are preferred, although TPA experience in other areas will also be considered.
Keywords: Claims Business Manager; Claims Relationship Manager; Motor Claims; Counter Fraud Claims; Motor Claims Fraud; London Market; Lloyd's Market; Lloyd's Syndicate
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