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- Location: London, UK
- Job Type: Full-time
Join a leading independent commercial insurance broker specialising in the property and construction market. We are seeking a hardworking, self-motivated individual to join our team as a Commercial Account Handler. This role primarily involves handling property, construction, commercial combined, and package insurance for small and medium-sized enterprises (SMEs).
Day-to-day of the role:- Client Management: Provide exceptional customer service to clients, ensuring their insurance needs are met with professionalism and efficiency.
- Renewal Processing: Manage the renewal process for existing clients, ensuring timely and accurate processing of renewals.
- Mid-Term Adjustments: Handle mid-term adjustments to insurance policies, ensuring all changes are processed accurately and efficiently.
- Insurer Negotiations: Negotiate with insurers to secure the best terms and coverage for clients.
- Policy Documentation: Prepare and issue policy documentation, ensuring all details are accurate and compliant with regulatory requirements.
- Claims Support: Assist clients with the claims process, providing guidance and support to ensure a smooth and efficient resolution.
- Acturis System: Utilise the Acturis insurance software system for policy management and processing.
- Experience: Previous experience in a similar role within the insurance industry, particularly in handling property, construction, and commercial combined insurance.
- Customer Service: Strong customer service skills with the ability to build and maintain positive client relationships.
- Communication: Excellent verbal and written communication skills.
- Teamwork: Ability to work effectively as part of a team, contributing to a collaborative and supportive work environment.
- Technical Skills: Proficiency in using the Acturis insurance software system.
- Attention to Detail: Strong attention to detail and accuracy in all aspects of work.
- Opportunities for professional growth and development within the company.
- Work in a supportive and collaborative team environment.
- Conveniently located in the City of London, with easy access to public transportation.
- Commitment to continuous professional growth, inclusivity, and community engagement.
To apply for the Commercial Account Handler position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.
