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Totum Partners is working with a leading professional services firm to recruit a Credit Control Manager. This is a fantastic opportunity to support and guide a team of credit controllers while effectively managing the firm’s outstanding debt.
The ideal Credit Control Manager will be responsible:
- Provide oversight and guidance to credit controllers, ensuring their work meets high standards.
- Foster strong, trusting relationships with partners across the firm.
- Act as a supportive resource for colleagues, offering advice and reassurance when needed.
- Establish cash collection targets, track progress, and refocus the team as required.
- Manage a personal portfolio of clients, ensuring timely and effective debt collection.
- Conduct regular reviews of debt collection performance with the team and CFO, making adjustments where necessary.
- Approve solicitor referrals and strengthen the team’s understanding of compliance and key processes.
The ideal Credit Control Manager will have:
- Previous experience in professional services and managing staff within credit control is essential.
- A proven leader with the ability to inspire, collaborate with, and guide the credit control team effectively.
- Highly organised, with excellent time management and prioritisation skills.
- Strong communication skills, both written and verbal, paired with the ability to build positive relationships.
- A solid understanding of practice management systems and their practical application.
- A forward-thinker with the vision to identify opportunities for improvement and implement positive changes.
- Proficient in Microsoft Office, particularly Excel, Word, and Outlook.
Equal Opportunities
As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the most diverse team; that's why we work so hard to source the best talent from the broadest pool possible. As an equal opportunities employer we strive to accommodate anyone who may have specific needs. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.
