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Eames are partnering with a leading healthcare company based in North West London to hire a Head of Collections. Our client is a highly acquisitive business with exciting growth plans for the coming years.
We are looking for a Senior Credit Controller / Credit Control Manager to step up into this role or a current Head of Collections looking to join an exciting business. The role will involve all aspects of collections as well as managing a team of two.
Key tasks/ responsibilities:
- Manage all aspects of the credit control process
- Leading, upskilling and growing the credit control team (currently a team of two)
- Managing queries from private fee payers, council and NHS
- Managing the aged debtor reporting
- Driving efficiencies across the department, bringing ideas and implementing change
- Regularly reviewing debtor balances for all homes to identify problem payers early
- Making outbound calls to residents and families to promptly resolve queries
- Communicate regularly with home managers and admin regarding resident accounts
- Ensuring the onboarding of new residents
- Liaison with transactional team to ensure bank postings, allocations and reconciliations are up to date
- Ad hoc requirements as the business grows
Person requirements:
- Strong background in credit control within healthcare
- Management experience highly desirable
- Caremaster, D365 Business Central or Carevision experience desirable
What's on offer:
- £50-60,000 + bonus (DOE)
- Excellent opportunity for progression and learning
- Opportunity to learn from the Finance Director
- Hybrid working
Eames Consulting is acting as an Employment Agency in relation to this vacancy.
