Head of Mid-Market Client ManagementLondon, Hybrid (2 days per week)£75,000 - £85,000 + Competitive commission scheme + Travel allowance + 28 days holiday + day off for birthday + Healthcare for employee + dependent + Pension of 12%An exciting opportunity has arisen for a strategic and dynamic leader to take charge of a high-performing Client Management team within a global financial services organisation. This role is pivotal in driving retention, profitability, and expansion across the Mid-Market portfolio while fostering a culture of excellence, innovation, and collaboration.As the Head of Mid-Market Client Management, you will:* Lead, mentor, and develop a team of Client Managers to achieve ambitious retention and growth targets.* Design and implement strategic plans that drive business success.Ensure strong operational efficiency, working closely with key stakeholders across the business.* Oversee client and broker relationships, identifying opportunities to expand services.Manage portfolio profitability by collaborating with risk teams to optimise loss ratios.* Drive compliance and best practice across regulatory frameworks, including KYC and GDPR.* Champion a culture of continuous improvement, innovation, and engagement.What We're Looking For* A proven track record in leading and developing high-performing teams within financial services.* Strong commercial acumen with experience in client retention and revenue growth.* Excellent stakeholder management skills, with the ability to build and maintain strong relationships.* A deep understanding of trade credit insurance or a related risk management sector.* Exceptional analytical, communication, and problem-solving abilities.* The ability to navigate complex environments and drive change effectively.Tech & Systems Proficiency* Microsoft Outlook, Word, Excel & PowerPoint* CRM systemsQualifications & Experience* A-levels (minimum), with a degree in Business or Finance-related disciplines preferred.* Senior leadership experience in account management, insurance, or financial services.This is a fantastic opportunity to step into a senior leadership role, working within a forward-thinking, globally recognised organisation that values innovation and collaboration. You'll have the chance to shape the future of a key business area while being supported by a strong leadership team.AGY - Vitae Financial RecruitmentWe Exist To Be Different - Membership NOT Registration
Back to searchHead of Mid-Market Client Management
Vitae Financial Recruitment Limited
Posted 9 hours ago, valid for 4 days
London, Greater London EC1R 0WX
Full Time
In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.
Sonic Summary
- The Head of Mid-Market Client Management position is based in London with a hybrid work model, requiring two days in the office per week.
- The salary for this role ranges from £75,000 to £85,000, along with a competitive commission scheme and additional benefits including a travel allowance and 28 days of holiday.
- Candidates should have senior leadership experience in account management, insurance, or financial services, with a proven track record in leading high-performing teams.
- The role involves designing strategic plans for business success, managing client relationships, and ensuring compliance with regulatory frameworks.
- This opportunity allows for significant influence within a global financial services organization, emphasizing innovation and collaboration.
