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Client Services Officer

Page Personnel Finance
Posted 2 days ago, valid for 16 days
Location

London, Greater London EC1R 0WX

Salary

£44,000 - £55,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Client Services Officer role focuses on managing client accounts and ensuring efficient payment processing while fostering key relationships.
  • The successful candidate will enhance departmental operations and drive client satisfaction within an award-winning financial services firm based in the City of London.
  • Candidates should have some experience in financial services and possess strong time management, communication, and client service skills.
  • The position offers a competitive salary and includes benefits such as private healthcare, equity opportunities, and a cycle-to-work scheme.
  • Applicants with prior experience in a Client Services Officer role or similar are preferred.

The Client Services Officer role involves managing client accounts and ensuring the efficient processing of payments and transactions while developing and maintaining key relationships. The successful candidate will contribute to the operational success of the department, enhancing processes and driving client satisfaction.

Client Details

The client is an award-winning financial services firm listed on the London Stock Exchange, with a global presence and a reputation for rapid growth and innovation. Their office is based in the City of London.

Description

  • Identify and act on opportunities to enhance client servicing needs.
  • Oversee all aspects of the client journey, from pre-account submissions to ongoing account management.
  • Manage business operational projects and ensure strict adherence to processes and procedures.
  • Develop and maintain relationships with banking counterparties and internal stakeholders.
  • Ensure timely processing of payments and adherence to Service-Level Agreements.
  • Contribute to system and process improvements within the department.

Profile

The ideal candidate will have some experience in financial services, with strong time management, communication, and client service skills. They will be proactive, diligent, and able to thrive in a challenging environment, with the ability to adapt to new challenges and work effectively as part of a team. They will have experience in a Client Services Officer or similar position.

Job Offer

The candidate will become a Client Services Officer within a successful team and receive a competitive salary, private healthcare from day one, life-changing equity opportunities, and access to a range of benefits including a cycle-to-work scheme, quarterly team celebrations, sponsored learning and development, and a state-of-the-art office with a gym and free bar for Friday drinks.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.