- Supporting clients throughout onboarding lifecycle, including but not limited to;
- Preparing account opening documentation
- Assisting clients with documentation completion
- Advising clients on Source of Wealth and KYC requirements
- Monitoring progress of account opening and providing regular updates to clients & Advisers.
- Communicating with external service providers including but not limited to; third party custodians, pension providers and incumbent custodians
- Processing client payments
- Assisting in the co-ordination of new assets being transferred into client accounts
- Answering ad-hoc queries from clients and their external advisers
- Collating Annual Suitability Review documentation/requirements prior to client meetings
- Ensuring client files are up to date and compliant
- Initiating various processes through the workflow system
- Instructing changes to client and portfolio static data
- Subject matter expert in all items related to client administration
- Completion of simple IRS tax forms
- 12 months+ experience working with Ultra/High Net Worth clients within a IFA or Wealth Management environment
- Knowledge of planning products e.g. SIPPs/ISAs/JISAs/Offshore Bonds – desired but not essential
- Commitment to excellence with high levels of data accuracy/a focus on attention to detail
- Exceptional communication skills at all levels with the ability to manage relationships both internally and externally
- Extremely well organised with the ability to handle high levels of pressure whilst supporting critical decision-making.
- High integrity and openness combined with commitment to good governance.
- Energetic, highly motivated, with an enquiring mind and passion for excellence and innovation in pursuit of business growth and success.
- Personal development - seeks to expand knowledge through interaction with colleagues/attendance at seminars/networking events/ongoing membership of professional bodies/undertaking professional exams