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Job Title: Technical Services ManagerSector: Insurance, Not for profitSalary: Up to GBP 50-55,000 per annum + competitive benefitsLocation: Hybrid Role, 2-3 days City of LondonReports to: Chief Operating Officer (COO)
Role summary:
Are you ready to take the next step in your career within a welcoming and collaborative environment? Our Client is seeking a Technical Services Manager. This role is pivotal in driving the strategic and operational goals of a leading non-profit organisation within the UK insurance market. Reporting to the COO you will assist the Association in achieving its 3-year strategy to build our Client to be recognised as the Third Force within the UK general insurance profession.
This role is ideal for individuals with an underwriting background, whether at an insurer or MGA. A strong working knowledge of insurance regulation across the P&C landscape-encompassing MGAs, brokers, and insurers-is essential. This knowledge will enable you to collaborate effectively with the compliance partner to proactively address member needs.
The successful candidate will also work closely with the Client's Training Manager, both by recommending and sharing technical briefings for inclusion in the program
Our Client:
Our Client is a vibrant, fast-growing non profit organisation founded in 2011 dedicated to representing the unique needs and interests of MGAs across the UK insurance market. They currently have 170 full members representing over £6.1bn of underwriting capacity. With a focus on innovation, collaboration, and industry leadership, our Client provides members with cutting-edge learning opportunities, advocacy, and a dynamic platform for networking and growth. Joining our Client means being part of a forward-thinking community that is shaping the future of insurance and delivering real value to its members.
Main Purpose of Role
- Assist the COO and contribute as part of the Executive team to deliver the Association's strategy and business plan within designated timescales.
- To assist in increasing and maintaining the existing membership across all tiers
- To develop a the Client's community
- Develop Technical content for the Association Program of Learning & Insight, Forums, Committees and /or market events
- Proactively engage with relevant Governing bodies and industry Associations, creating individual engagement and content plans for each for the benefit of all members
- Develop and create comprehensive technical library including a market and MI reporting suite for the benefit of members and Executive team
- Provide Technical & Regulatory support to members
Main Duties & Tasks
- Engage with industry governing bodies and associations in identifying relevant regulatory or market trends which impact members, creating individual activity plans which provide membership value.
- Proactively identify, plan and liaise with colleagues in creating collateral and/or events on technical and regulatory matters which both impact and benefit members.
- Liaise with Learning & Development Manager in creating a comprehensive member relevant Insight program for delivery to members.
- Create a comprehensive technical content library, accessible for members and containing templates, wordings, contracts relevant to the industry.
- Liaise with regulatory bodies and other associations in contributing to technical library
- Provide direct technical support to members as requested.
- Consistently review and market map the MGA and Insurer community in the UK, ROI and Gibraltar with specific reference to technical developments and regulatory changes.
- Manage the Associations relationship with its Compliance Partner ensuring alignment, delivery on expectations and contract commitments.
- Create a relevant Association research library for both internal and external use.
- Develop and create a Management Information reporting suite for both internal and external use in promoting the Association and its members.
- Work with the Executive team in continuously improving membership propositions through technical input contributions.
- Create and implement Technical Support section of Association website.
- Identification and implementation of new MGA technical catalogues for MGA Assess and ROI members
- Provide technical input to all association external assets
