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Junior Client Service Associate

Michael Page Finance
Posted 8 days ago, valid for 4 days
Location

London, Greater London EC1R 0WX

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • You will work as part of a team managing lending to local authorities and short-term deposits for a Government Organisation based in Central London.
  • The role requires at least one year of client service experience, with a preference for candidates who have knowledge of financial markets.
  • Key duties include processing loan applications, responding to stakeholder queries, producing reports, and ensuring high-quality service delivery.
  • The position offers a 6-month contract with an immediate start, and the salary is competitive based on experience.
  • Candidates should possess intermediate Microsoft Office skills and strong analytical abilities to prepare financial reports.

You will work apart of a team which manages lending to local authorities, short-term deposits, and funds for a national debt commission. You will support operations across functions, ensuring targets are met and high-quality service is provided. This role aims to expand team capacity during a period of increased activity.

Client Details

You will be working for a Government Organisation based in Central London.

Description

The key duties of this role are as followed:

  • Process and requests (e.g. loan and deposit applications) in accordance with the relevant internal controls and the terms of the facility
  • Process the premature repayment of loans ensuring that the settlement of funds is completed timely
  • Respond to all queries received from stakeholders in a timely manner
  • Produce reports (and statistics) for internal and external stakeholders (including Senior Management)
  • Support the wider team regarding policy issues
  • Prepare materials and help facilitate relevant meetings with internal and external stakeholders
  • Liaise with internal and external stakeholders to ensure service requirements are met and to seek and implement process improvements and monitor issues affecting Public Sector finance
  • Help maintain and update operational procedures as required
  • Ensure arrangements for business continuity for critical business processes are understood and kept up to date
  • Continually seek process improvements and manage operational risk whilst working within the business change management framework to initiate and implement change

Profile

To be successful in this position you will have the following:

  • Delivery focused with excellent attention to detail
  • Communication & Stakeholder management: Collaborate and communicate effectively with a variety of internal and external stakeholders
  • Pro-active: Identify areas for process improvement, previous business change experience is desirable
  • Time management: Produce detailed and accurate reporting within tight deadlines
  • Client Service: At least one year's client service experience. Knowledge of and previous financial markets experience is highly desirable
  • IT skills: Intermediate Microsoft Office skills, strong data entry and handling capabilities.
  • Analytical skills: Ability to prepare financial reports and experience with fund reconciliations.
  • Intermediate Microsoft Office skills
A relevant degree and qualification preferred; IOC qualification (IMC preferred).

Job Offer

You will be offered a 6 month contract with an immediate start.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.