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1st / 2nd Line Managed Services Analyst

MillsHill Recruitment Limited
Posted 8 hours ago, valid for 21 days
Location

London, Greater London EC1R 0WX

Salary

£30,000 - £36,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • My client, a well-established IT Managed Services provider with 15 years of experience, is seeking a 1st / 2nd Line Managed Services Analyst.
  • The role requires a solid MSP background and the ability to support both service desk tickets and on-site client needs.
  • Candidates should possess strong technical skills in Windows Server, O365, Azure, AWS, Networking, Datto RMM, Kaseya, and iOS, with a proven track record in Datto RMM and Kaseya being a significant advantage.
  • The position offers a hybrid working model, requiring flexibility as needed, and provides opportunities for career development and technical skill enhancement.
  • The salary for this role is competitive, and candidates should have at least 2 years of relevant experience.

1st / 2nd Line Managed Services Analyst

Windows Server, O365, Azure, AWS, Networking, Datto RMM, Kaseya, iOS

My client is a small yet well established IT Managed Services provider that have been trading for circa 15 Years. Due to an uptake in new business / clients they have an immediate requirement for a proven 1st / 2nd Line Managed Services Analyst.

As 1st / 2nd Line Managed Services Analyst you will have a solid MSP background with the ability to work as part of the service desk, working on tickets as well as on-site support / client facing skills. You will be a natural troubleshooter with a broad range of technical skills across Tech such as Windows Server, O365, Azure, AWS, Networking, Datto RMM, Kaseya, iOS. Alongside your techie skills you will be an outstanding communicator and someone driven by customer service.

My client has said anyone with proven skills in Datto RMM and Kaseya would be a massive bonus. They operate Hybrid working but will require this person to be flexible as and when needed.

This is a fantastic opportunity to join an established MSO where the directors are very much still technical and "hands on". They can offer a fabulous opportunity for someone to develop their technical skills and thier career.

1st / 2nd Line Managed Services Analyst

Windows Server, O365, Azure, AWS, Networking, Datto RMM, Kaseya, iOS, Windows Server, O365, Azure, AWS, Networking, Datto RMM, Kaseya, iOS, Windows Server, O365, Azure, AWS, Networking, Datto RMM, Kaseya, iOS.

MillsHill Recruitment acts as an employment business with regards to this permanent job opportunity.Regards MillsHill Recruitment Ltd

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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