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Case Manager (Customer Services) 12 month FTC

Case Manager (Customer Services) 12 month FTC

Angela Mortimer

Posted 11 hours ago, valid for 16 days

London, Greater London EC1R 0WX

Full Time

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Sonic Summary

We are seeking a Case Manager for a Customer Services role based in the West End.
This position offers hybrid working and a salary of £27,000.
Ideal candidates should be graduates in English or Linguistics, or have at least 6 months of relevant experience.
The role involves being the main point of contact for clients and providing consultative advice on hearing room services.
Additionally, the Case Manager will liaise with various internal teams and ensure accurate recording of control information and timely billing.

We are currently looking for a Case Manager which is a Customer Services role based in the West End. This has hybrid working and is for a Tech company paying 27k. Applicants would ideally be graduates in English or Linguistics alternatively 6 months relevant experience.

The role

- Acting as the main point of contact for clients providing consultative advice in relation to all aspects of their hearing room services

- Liaising closely with the Business Development, Solution Operations, Production, Software Engineering and Technical Delivery teams

- Regular and accurate recording of control information and timely billing at month end

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Case Manager (Customer Services) 12 month FTC

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