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Club Conduct Assistant

Hurlingham Club
Posted 2 days ago, valid for 5 days
Location

London, Greater London SW6 4HP, England

Salary

£27,500 - £32,968 per annum

Contract type

Full Time

Life Insurance

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Sonic Summary

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  • The Hurlingham Club in Fulham, London is seeking a Club Conduct Assistant for a full-time, fixed-term position lasting 4 months, with an immediate start preferred.
  • The role requires experience in hospitality or customer service, ideally in a luxury setting, and involves maintaining high standards of conduct and exceptional service for members and guests.
  • The successful candidate will work a flexible rota, including weekdays and weekends, and must be confident in managing member behavior and addressing concerns tactfully.
  • Salary details are not specified, but the position offers benefits such as 23 days of annual leave, generous pension contributions, and free meals on duty.
  • Candidates should possess excellent communication skills and be organized, with a preference for those who are safety-conscious and flexible with working hours.

Club Conduct Assistant (Fixed Term – 4 Months)

Fulham, London | Full-Time (40 hours/week) | Immediate Start Preferred

The Hurlingham Club — one of the world’s most prestigious private members' clubs — is looking for a professional and approachable Club Conduct Assistant to join our Front of House team on a 4-month fixed-term contract.

Located in 42 acres of stunning grounds beside the River Thames, The Hurlingham Club has been at the heart of exclusive sport and social life since 1869. Our blend of tradition and modernity makes it a truly unique place to work.

The Club Conduct Assistant Role

As Club Conduct Assistant, you will support the team by upholding high standards of conduct and providing exceptional service to members and guests. This role includes working a flexible rota across weekdays and weekends.

Key Responsibilities of the Club Conduct Assistant:

  • Greet members and guests with warmth and professionalism
  • Maintain a strong presence across the Clubhouse and grounds
  • Ensure Club rules and conduct standards are upheld
  • Tactfully manage member behaviour and escalate issues when necessary
  • Respond quickly and professionally to member concerns
  • Collaborate with various departments to ensure a seamless experience

What We’re Looking For

  • Experience in hospitality or customer service, ideally in a luxury or high-end setting
  • Excellent communication and interpersonal skills
  • Confident and tactful when addressing sensitive situations
  • Organised and safety-conscious
  • Flexible with working hours, including evenings and weekends

Benefits

  • 23 days annual leave (pro-rated) + Bank Holidays
  • Generous pension contributions
  • Life assurance
  • Free meals on duty
  • Free onsite parking
  • Staff social events & development opportunities

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.