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Customer Services - Croatian Speaker - Remote

Candidate Source
Posted 4 hours ago, valid for 7 days
Location

London, Greater London W4 3EG, England

Salary

£23,000 per annum

Contract type

Full Time

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Sonic Summary

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  • Join a market leader in essential oils as a Customer Service Advisor, working remotely from anywhere in the UK.
  • The role involves providing customer service primarily to Croatian speakers via various communication channels and resolving order issues.
  • Candidates must be fluent in Croatian and have previous customer service experience, with other European languages being an advantage.
  • The position offers a basic salary of £23,500, along with performance-related bonuses and various employee benefits.
  • Occasional travel for conventions and training is required, and only applicants based in the UK will be considered.
Join a market leader in the production and sale of essential oils as a Customer Service Advisor.

This job offers remote working from anywhere in the UK.

THE ROLE:
  • Working primarily with Croatian-based speakers, you will provide excellent customer service via phone, chat, email and video calls.
  • You will also communicate with English-speaking customers.
  • Typically identifying and resolving problems with orders.
  • Occasional travel to attend conventions, training sessions and meetings.
KEY SKILLS & EXPERIENCE:
  • Fluent in Croatian, both written and verbal.
  • Other European languages an advantage.
  • Previous customer service experience.
SALARY & BENEFITS:
  • 23,500 basic salary.
  • Performance-related bonus.
  • 24 days holiday + public holidays.
  • Pension contribution 8%.
  • Private health care and dental.
  • Excellent employee company benefits, including staff shop, gym reimbursement.
Please apply today by sending your CV.

No overseas applicants please; visa applications cannot be considered.



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