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Day Concierge
- Start date, end of September/early October
- 12-hour shift
- 4on-4off shift pattern, 07:00am-19:00pm on site
- Permanent role
- Expected salary: £28,000.00
Responsibilities:
- Providing a 5-star customer service to the residents within a busy and diverse environment
- Be the first point of contact for all residents, contractors and sub-contractors
- Working closely with the Head Concierge and team to ensure the safety and security of the building and reporting any issues that arise to the Property Manager and team
Qualities:
- Polite, friendly, and approachable
- Stamina to work long hours
- Immaculate appearance
- Positive attitude
- Reliable
Skills:
- Excellent command of written and spoken English
- Basic computer skills
- Teamwork
- Excellent communication skills
- Can-do attitude
- Ability to problem solve
Duties:
Customer Service
- Meeting and greeting residents and visitors
- Handling residents' enquiries with professionalism and efficiency in a timely manner
- Assisting residents and visitors us and when required
Building Management and Security:
- Providing supervised and safe environment to the residents
- Monitoring front door entrance, granting access to the residents/visitors/delivery personnel and contractors
- Undertaking routine patrols of the property
- Monitoring all common areas within the building boundaries and reporting to Property Manager on any issues
- Logging parcels deliveries and managing safe keeping
- Supervising small works and ongoing contract including cleaners, waste removal etc.
- Ensuring that records of attendance and testing are kept up to date
- Always adhere to Health and Safety procedures
- Safe handling of resident's keys
