Day Concierge

Job Title: Day Concierge 4on 4offLocation: VauxhallSalary: £31,000 per annum

We are looking for an experienced and dedicated Night Concierge to join our team at a brand-new, prestigious development in Vauxhall. This is an exciting opportunity to be part of a luxury property, where your contributions will help create a safe, welcoming, and well-maintained environment for residents and guests.

• Provide exceptional customer service to all residents and visitors during night shifts.
• Maintain a high standard of security across the property, ensuring that access control and safety protocols are followed.
• Handle and resolve resident queries and concerns with professionalism and empathy.
• Monitor and report any security or health & safety issues to the appropriate authorities.
• Respond promptly and appropriately to emergencies or incidents that may arise, using sound judgement and initiative.
• Maintain a clean and welcoming atmosphere throughout the development.
• Collaborate with the day concierge team to ensure smooth operations and effective communication.

• Proven experience in a concierge, security, or customer service role, ideally within a luxury or residential setting.
• Strong judgement and common sense, with the ability to make quick and effective decisions under pressure.
• Excellent customer service skills and a strong commitment to enhancing the resident experience.
• Proficiency in conflict resolution and the ability to manage challenging situations with diplomacy and professionalism.
• Sound understanding of health & safety procedures and security best practices.
• Strong interpersonal skills, with the ability to interact effectively with a diverse range of individuals.
• Excellent verbal and written communication skills, with attention to detail.
• Ability to work independently and as part of a collaborative team.
• Flexibility to work overnight shifts as required.

• Competitive salary of £31,000 per annum.
• Opportunity to work at a prestigious and brand-new development.
• Be part of a supportive and dynamic team.
• Work in an environment where attention to detail, service, and safety are paramount.

If you're a proactive, customer-focused individual with the ability to handle a variety of tasks with professionalism, we would love to hear from you. Apply today to be part of an exciting new chapter in luxury living.

To apply, please submit your CV

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