Day Concierge

A Unique Opportunity in a Stunning Setting

Location: Windsor

Salary: £20,800 per annum/£12.50 per hour (excluding overtime pay)

Hours: Minimum 32 hours per week, but plenty of overtime available!

Are you looking for a role where you can build meaningful relationships, work in a beautiful environment, and be part of a close-knit team? We are seeking a proactive, confident, and service-focused Day Concierge to join a prestigious residential estate in Windsor. Overlooking Windsor Castle, this is an opportunity to work in an exceptional setting, providing high-quality service to residents while enjoying a supportive and friendly workplace.

What We Offer

· The opportunity to complete a large amount of overtime.

· Career progression opportunities.

· A friendly and welcoming team with a strong sense of community.

· A stunning work environment with beautiful gardens and views of Windsor Castle.

· 15 days annual leave and pension contributions.

· A workplace where loyalty and dedication are recognised and rewarded.

What You Will Do

· Welcome residents and visitors with a warm and professional approach.

· Oversee mailroom and deliveries, ensuring residents receive timely notifications and a seamless service.

· Manage contractors and service providers, keeping the estate running smoothly.

· Handle security and building access, ensuring a safe and well-managed environment.

· Assist with any resident requests promptly and efficiently.

· Work closely with the team to maintain high standards in shared spaces, including the on-site spa and restaurant.

What We Are Looking For

· Previous hospitality experience in the hotel or residential sector is essential.

· 5* customer/resident service - proof and experience of this!

· A calm, professional, and confident approach, even in challenging situations.

· Ability to work independently while being a key part of a strong team.

· Experience handling deliveries, contractors, and resident requests - ideally!

· A proactive mindset - spotting opportunities to go the extra mile for residents.

· Comfortable working in a fast-paced and dynamic environment.

If you're looking for a role where you can make a real impact, be part of a supportive team, and work in a beautiful setting, we'd love to hear from you.