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Day Concierge

PMR
Posted 13 days ago, valid for 7 days
Location

London, Greater London SW18 4DJ, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The job title is Day Concierge, with a start date of ASAP and a salary of £28,000.
  • The position is based in SW2 and requires working hours from Mondays to Fridays, 10am to 7pm.
  • The role involves being the main point of contact for residents, ensuring the property runs smoothly, and providing a security presence.
  • Candidates should have experience in the hospitality or residential industry, along with concierge or PA skills.
  • Basic to intermediate IT skills are required, and SIA training would be beneficial but is not mandatory.
Description

Job Title:Day Concierge

Start Date:ASAP

Salary:£28,000

Based:SW2Hours:Mondays to Fridays - 10am-7pm

Job Summary

  • To assume a residential on-site role and provide a point of contact for the residents and their needs.
  • To ensure that the property is run smoothly and to provide a security presence and administration assistance where necessary. The front of house position will be predominantly situated at the main reception desk.
  • This is predominantly a front of desk position. The individual will be expected to be situated at the main reception desk for the majority of the working day. However, they will also be required to do errands and assist the residents where necessary.

Responsibilities & Duties

  • To provide all necessary services to the residents as per the instructions of senior management.
  • To communicate efficiently with all other members of staff, the residents, guests and onsite contractors.
  • Responsible for the welcoming residents and guests to the property.
  • Responsible for the cleanliness and comfort of the reception area and common parts at all times.
  • To respond proactively to resident requests. Always respond a timely and polite manner.
  • During working hours, you will be located at the reception desk except when carrying out any required work within the building.
  • You will be required to carry out inspections of the common areas of the building. Throughout your shift, you must ensure the property is kept clean, tidy and that all electrical appliances are in good working conditions at all times.
  • While manning the main reception desk, you may be required to carry out a variety of administration and office tasks.
  • You are to ensure the security of the building is not jeopardised in any way.

Person specification

  • Professional appearance
  • Confidence and discretion to be used with high profile residents.
  • Ability to take ownership of an operation when alone.
  • Professional, precise, courteous and dedicated.
  • Works well under pressure
  • Excellent communication and customer service skills
  • Excellent time keeping

Experience Required

  • Experience in hospitality and/or residential industry.
  • Concierge / PA skills.
  • Basic / Intermediate IT skills.
  • SIA training would be beneficial but not a requirement

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.