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Depot Manager

Depot Manager

Kenton Black Limited

Posted 2 days ago, valid for 19 days

London, Greater London W12 9AU, England

£42,000 - £50,400 per annum

Full Time

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Sonic Summary

Kenton Black is seeking a Depot Manager for an industry-leading Sub-Contractor located at their North-West London depot.
The role requires proven experience managing a team within the tool, plant, or access hire industry, and offers a salary of £45,000 to £55,000 per year.
Key responsibilities include overseeing daily operations, delivering exceptional customer service, and managing stock levels to ensure equipment maintenance.
The ideal candidate should possess strong organizational and problem-solving skills, along with a proactive mindset and the ability to build relationships with team members and customers.
Working hours are Monday to Friday from 07:30 to 17:00, and the position emphasizes maintaining a safe and organized work environment.

Kenton Black are working with an industry leading Sub-Contractor. We have an immediate requirement for a Depot Manager.

Based in the hire office at their North-West London depot, you will be responsible for overseeing and continuously improving all aspects of the depots operations and profitability. Key responsibilities include:

Facilitate daily operations: Based in the hire office, you will manage the transport schedule and work closely with the workshop, warehouse, and driving teams to coordinate our service delivery.
Deliver exceptional customer service: Ensure we provide outstanding service by being responsive to our customers and resolving any issues promptly.
Lead your team: Foster a fun, professional, and supportive environment through regular communication and coaching, ensuring staff feel motivated and fulfilled.
Manage stock levels: Anticipate future demand, maintain optimum stock levels, and ensure a smooth flow of maintenance and repairs to keep equipment in top condition.
Enhance communication quality: Continuously monitor and improve the quality of staff interactions across various channels, including phone, email, messaging platforms, and the trade counter.
Ensure accurate administration: Maintain the organisation and accuracy of all depot administration, with particular attention to anything sensitive, such as damages and losses.
Collaborate with sales: Work closely with the sales team to identify new business opportunities and nurture strong customer relationships.
Maintain a safe and organised environment: Uphold a safe, clean, and lean working environment, ensuring compliance with HAE SafeHire and FORS Silver certifications.

The Ideal Candidate

Proven experience of managing a team within the tool, plant or access hire industry
The enthusiasm to learn about our business and range of equipment
An instinct to build great relationships with the depot team and customers
A proactive and adaptable mindset, capable of handling multiple tasks and priorities effectively
Strong organisational and problem-solving skills
A good level of numeracy, literacy, and IT skill
A sense of humour
Working hours are 07:30 17:00 Monday to Friday

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