Job Title: Front of House (FOH) AdministratorOverview: We are expanding our team with a new Front of House (FOH) Administrator role. Experience:

Ideal candidate: Approximately 2 years of experience
Travel: None
Start date: ASAP

Responsibilities:

Meeting Room Setup: Assist with frequent meeting room setup changes, including moving furniture, to ensure timely turnarounds and adherence to health and safety standards.
Facilities/Post Room Duties: Assist with post handling and moving chairs and tables for team meetings.
Systems Management:
- BMS (Building Management System) for air conditioning (training provided)
- Proficient in MS Office
- Crisis communication (training provided)
- DSE training (training provided)
IT Support: Assist with IT issues by liaising with the IT department.

Skills and Attributes:

Reception background
Positive attitude and personality
Calm and resilient
Quick learner
Organised
Proactive in asking questions when needed
Front of House experience (minimum 2 years); hotel experience is a plus
Excellent service level; no task too big or small

Ideal Candidate:

Stable and professional
Comfortable in a facilities/FOH role
Capable of handling complaints
Provides a high level of service
Confident in dealing with people
Communicates effectively

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FOH Administrator

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