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- Engaging with clients, understanding their needs, and ensuring they maximise the platform’s value.
- Hosting tailored training sessions, making complex data insights easy to understand.
- Managing client onboarding, ensuring a seamless transition into using the platform.
- Providing ongoing support, answering queries, and solving any issues efficiently.
- Tracking client engagement, spotting trends, and identifying areas for improvement.
- Organising multiple client interactions, keeping everything running smoothly.
- Collaborating with internal teams to enhance client experience and product development.
- Identifying opportunities for account growth, referring clients to additional services.
- Fluent German speaker – Essential for working with a German client base.
- Strong communicator – Build rapport easily and enjoy working with people.
- Proactive & organised – Manage tasks efficiently and take ownership of your work.
- Emotionally intelligent – Listen, adapt, and understand client needs.
- Curious & eager to learn – Enjoy exploring new industries and insights.
- Experience in customer service, hospitality, tutoring, or teaching – Any role where you’ve supported others.
- Detail-oriented & analytical – Pattern recognition and help improve processes.
- Team player – Thrive in a collaborative, supportive environment.
- A base salary of 30k
- A small discretionary bonus
- Generous and executive benefits
- Excellent working environment
- Ongoing training and development
- The latest technology
- Wellness perks
