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Hardware Asset Inventory Analyst - Expedia Group

Hardware Asset Inventory Analyst - Expedia Group

Gibbs Hybrid

Posted 13 hours ago, valid for 17 days

London, Greater London N8 7HR, England

£97 per day

Full Time

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Sonic Summary

The Hardware Asset Inventory Analyst position at Expedia Group is a 12-month contract role based in London, near Angel underground station, requiring 5 days onsite work.
The pay for this position is £97 per day, and candidates should have prior experience in asset hardware management.
Ideal applicants should possess experience with high ticket volume in a customer service environment and have an intermediate understanding of PC and MAC hardware.
Experience with Service Now is highly desirable, along with the ability to multitask and meet deadlines.
Candidates should demonstrate clear communication skills and the ability to work well in a team environment.

Hardware Asset Inventory Analyst - Expedia Group

Duration: 12 months

Pay: £97/day

Location: London (near Angel underground station) - 5 days onsite

This role is part of the Asset Hardware team that manages desktop, laptop, and mobile hardware. This role will support Laptop Hardware requests. Prior experience of asset hardware and Service Now is highly desirable.

Responsibilities:

- Clear communication with customer and technical support team

- Ability solve problems independently with proper communication management

- Able work well in a team environment

- Complete requests within an established SLA per corporate standards as needed

- Update/modify Asset ownership

- Triage requests that require exception approvals

Experience Required:

- Previous experience with high ticket volume in a customer service environment

- Ability to multitask and meet deadlines

- Service Now experience is a plus

- Intermediate understanding of PC and MAC hardware

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